Frequently asked questions

Yes. The ADA doesn't mention websites by name, but courts have treated business websites the same as any other public space for years now. It doesn't matter if you only sell online or have a storefront too. If your site is open to the public, you're covered.

It happens more than people think, and small businesses aren't safe just because they're small. Actually, smaller sites tend to have more problems and less legal budget, so some law firms specifically go after them. You don't even have to be someone's customer to file a complaint about their site.

WCAG is basically the rulebook courts use to decide if a website is accessible enough. It covers things like whether a blind person using a screen reader can understand your page, and whether someone can get through your whole site using just a keyboard. It sounds technical, but most of the fixes are pretty ordinary once you know what they are.

Not by itself. A widget sits on top of your site without fixing what's actually broken underneath, and lawyers know that trick by now. A lot of lawsuits have hit sites that already had a widget installed. We fix the real problems first, then add a widget if it's genuinely useful, not as a shortcut.

It depends on how many issues your site has, which is exactly why we start with a free scan. That way you know what you're actually dealing with before you spend a dollar, instead of getting a number pulled out of thin air.

Some fixes are quick, like adding descriptions to images or adjusting text colors. Bigger structural issues take longer to sort out. Once your site's fixed, we can keep checking it over time too, since new pages and posts can introduce new problems without you realizing it.

Yes. We're based in Hudson, Massachusetts, and we work with businesses all over the state, including MetroWest, the North Shore, the South Shore, Worcester County, Central Mass, and Western Mass. We also work with businesses in other states.